logo
How to play?

Privacy Policy

1. Eligibility and Age Restrictions

The Moonpump Platform is not directed to, nor do we knowingly collect information from, individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take appropriate measures to delete such data.

2. What Data We Collect

01. Personal Data

The Moonpump Platform is not directed to, nor do we knowingly collect information from, individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take appropriate measures to delete such data.

  • Financial Information: Wallet addresses and transaction details.
  • Transaction Data: Sender and recipient wallet addresses, activities on the Moonpump Platform, inquiries, and responses.
  • Usage Data: IP address, device details (e.g., IMEI, browser type, operating system), geographic location, and browsing history.
  • Compliance Information: Data required to comply with anti-money laundering (AML) laws, such as identification details or other commercial data.

We may also collect personal data from public sources or third parties as permitted by applicable laws.

02. Automatic Data Collection

We automatically collect certain information when you use our Services, including:

  • IP address, browser details, and device information.
  • Browsing activity, such as pages viewed, referral sources, and interaction history.
  • Cookies and similar technologies (see Section 5).

3. How We Use Personal Data

Your data is used to:

  • Provide, improve, and personalise the Moonpump Platform.
  • Process transactions and notify you about their status.
  • Detect and prevent fraud or malicious activity.
  • Conduct analytics to optimise user experience.
  • Authenticate users and manage accounts.
  • Comply with legal obligations.
  • Monitor infrastructure and enhance security.

We may also use your data for marketing purposes with your consent, or as otherwise permitted by law.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: When you provide consent for specific purposes.
  • Contractual Necessity: To fulfil a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For purposes such as fraud prevention, platform improvement, and user analytics.

5. Cookies & Similar Technologies

What Are Cookies?

Cookies are small text files stored on your device to collect usage information and enhance your experience.

Types of Cookies We Use

  • Strictly Necessary: Essential for the Moonpump Platform to function.
  • Functionality: Remember your preferences and account details.
  • Performance/Analytics: Gather insights on how you interact with the Platform.
  • Targeting: Deliver relevant content based on your activity.

How to Manage Cookies

You can manage or disable cookies through your browser settings. Please note that some features of the Moonpump Platform may not work correctly if cookies are disabled. For more details, visit All About Cookies.

6. Sharing of Personal Data

We may share your personal data with:

  • Service Providers: Third parties who provide operational support, such as hosting, payment processing, or analytics.
  • Affiliates: For purposes consistent with this Privacy Policy.
  • Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
  • Business Transfers: In connection with mergers, acquisitions, or similar corporate transactions.

We will never sell your personal data to third parties.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. Retention periods may vary depending on:

  • The nature and sensitivity of the data.
  • Legal requirements and contractual obligations.

Once the retention period expires, personal data will be securely deleted or anonymised, unless blockchain-related transactions require otherwise (see Section 9).

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Correct inaccuracies in your data.
  • Deletion: Request deletion of your personal data, subject to applicable laws.
  • Portability: Request a transfer of your data to another platform.
  • Restriction/Objection: Restrict or object to certain data processing activities.

To exercise these rights, please contact us. We will respond in accordance with applicable laws.

9. Blockchain Transactions

Please note that certain activities on the Moonpump Platform, such as blockchain-based transactions, are inherently public and irreversible. This means data associated with blockchain transactions cannot be altered, deleted, or anonymised.

10. Data Security

We employ industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the security of data transmitted to or from the Moonpump Platform.

11. Third-Party Links

The Moonpump Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data.

12. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated to you as required by law. The “Last Updated” date at the top indicates when this Privacy Policy was last revised.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Moonpump Support Team

Email: support@moonpump.me

Website: https://moonpump.me